Shipment Policy


Effective Date: January 3, 2025

At Style Luis, we aim to provide efficient and reliable shipping services to ensure your Christmas decorations arrive on time and in perfect condition. This Shipment Policy explains how we handle order processing, shipping methods, and delivery timelines.

1. Order Processing

  • Orders are processed within 1-2 business days of confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email with tracking details once your order has shipped.

2. Shipping Methods and Rates

We offer the following shipping options:

  • Standard Shipping: 5–7 business days.
  • Expedited Shipping: 2–3 business days.
  • Overnight Shipping: 1 business day.

Shipping costs are calculated based on the weight, size, and destination of your order. Exact charges will be displayed at checkout.

3. Delivery Locations

  • We currently ship within the United States.
  • For international shipping inquiries, please contact us at info@styleluis.com.

4. Order Tracking

Once your order ships, a tracking number will be sent to your email. You can use this number to track your shipment via the carrier’s website.

5. Delivery Delays

While we strive for timely delivery, delays may occur due to:

  • Weather conditions or natural disasters.
  • Carrier issues beyond our control.
  • High-demand seasons, including the holiday period.

If your order is delayed, please contact us for assistance.

6. Damaged or Lost Shipments

  • If your shipment arrives damaged, please email us at info@styleluis.com within 7 days of receipt with photos of the damage.
  • For lost shipments, contact us with your order and tracking details. We will work with the carrier to resolve the issue.

7. Undeliverable Packages

  • If a package is returned to us due to an incorrect address or failure to deliver, we will contact you to arrange reshipment. Additional shipping fees may apply.

8. Customs and Duties (for International Orders)

  • Customers are responsible for any customs fees, taxes, or duties incurred during shipping.

9. Contact Us

For any shipping-related questions, please reach out to us:

  • Email: info@styleluis.com
  • Phone: (480) 967-2229
  • Address: 516 E Del Rio Dr, Tempe, Arizona (AZ)